HEAD OF VOICE

We are one of Nigeria’s leading telecommunication companies with extensive operations within and outside the country. To support our rapidly expanding network and long-term growth plans, we have vacancies for highly experienced, competent, result-oriented and motivated professionals in the following specialist position:

1. HEAD OF VOICE (REF: HOV)

QUALIFICATIONS. EXPERIENCE AND SKILL

• Bachelor’s degree (Second Class Lower) or equivalent in numeric discipline from a reputable university. An MBA will be an added advantage.
• Minimum of seven (7) years’ experience in Voice Product Portfolio Management
• Currently leading/track-record of leading Voice portfolio in a telecom company
• Key understanding of customer elements – segments, activation cycle, churn, inactivity management, bundling, etc.
• Key understanding of financial elements – business cases, forecasting, pricing and discounting
• Key understanding of technical elements – IN, Postpaid billing, USSD, etc.
• Good communication, presentation and interpersonal skills
• Self-motivated with ability to work independently
• Ability to adapt to change quickly, multi task and willing to travel

RESPONSIBILITIES

• Deliver a strong and well positioned product portfolio
• Drive revenue, implement and develop strategy to regulate all aspects of data portfolio
• Ensure right product and pricing to ensure voice revenue and customer growth
• Regularly monitor performance of all pricing and products with periodic interventions
• Define and develop Key Performance Indicators and reporting process to monitor performance of the portfolio including Products. Platforms and analytics
• Ensure first time, right product launch and product management
• Monitor market trends and facilitate partnership with relevant market stakeholders
• Procure necessary approvals from all stakeholders including regulators